Shipping policy
Effective Date: 08/23/2023
Thank you for shopping with Aviation Soul. This Shipping Policy outlines the details of our shipping practices and procedures. By placing an order through aviationsoul.com, you agree to the terms described below.
Processing Time
Orders are typically processed within 1-2 business days after payment is confirmed. Our processing time may vary based on factors such as order volume, product availability, and holidays. You will receive an email confirmation once your order has been shipped.
Shipping Methods and Carriers
We offer standard and expedited shipping options. The available shipping methods will be displayed during the checkout process, along with estimated delivery times. We work with reputable shipping carriers to ensure safe and timely delivery of your orders.
Shipping Costs
We offer two shipping options: Standard and Expedited. Both options come with flat-rate fees. The shipping costs for each option will be clearly presented to you during the checkout process before you make a payment. Please note that these flat-rate fees apply to domestic orders only.
Tracking Information
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package's journey. Please note that tracking information may take some time to become available after your order is shipped.
Delivery Time
Delivery times vary depending on the shipping method and your location. Estimated delivery times will be provided during the checkout process and in your shipping confirmation email. Please note that delivery times are estimates and are not guaranteed.
International Shipping
We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Customs regulations and delivery times may vary by country.
Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or other reasons, we will contact you to arrange for reshipment at an additional shipping cost.
Shipping Delays
While we strive to ensure timely deliveries, some factors may cause shipping delays that are beyond our control. These factors may include but are not limited to weather conditions, customs clearance, and unexpected carrier delays. We appreciate your understanding in such situations.
Contact Us
If you have any questions or concerns regarding our shipping policy or your specific order's shipping status, please contact our customer service team at shop@aviationsoul.com.
Please note that this shipping policy is subject to change without prior notice. It's recommended to review our shipping policy each time you make a purchase.
Thank you for choosing Aviation Soul!
Sincerely,
Team Aviation Soul