Privacy policy

Effective Date: July 13, 2026

Aviation Soul, LLC ("Aviation Soul," "we," "us") respects your privacy. This policy explains what personal information we collect when you use aviationsoul.com or interact with us, how we use it, and the choices you have.

Information We Collect

  • Order and account information: name, email address, shipping and billing address, and order history.
  • Payment information: payments are processed by secure third-party payment processors. We do not store your full card number.
  • Inquiry information: details you share when you contact us about custom coins, wholesale, or support, including artwork and reference files you submit.
  • Reviews: if you submit a product review, the name and content you provide may be displayed publicly on our site.
  • Usage information: cookies and similar technologies collect information about how you browse and use our site.
  • Phone contact: if you call us, your call may be answered by an automated assistant and may be recorded so we can handle your request accurately.

How We Use Your Information

  • Processing and fulfilling your orders and providing customer support.
  • Sending order confirmations, shipping notifications, and account updates.
  • Responding to custom coin and wholesale inquiries.
  • Sending marketing emails and promotions you can opt out of at any time.
  • Improving our products, website, and services.
  • Preventing fraud and maintaining security.

Sharing Your Information

We do not sell your personal information. We share it only with:

  • Service providers that help us run the business: our e-commerce platform, payment processors, shipping carriers, and email service providers.
  • Legal and regulatory authorities when required by law or to protect our rights.

Cookies

We use cookies and similar technologies to make the site work and to understand how it is used. You can adjust your browser settings to limit cookies, though some site features may not function fully.

Your Choices and Rights

  • Unsubscribe from marketing emails at any time using the link in any message.
  • Ask us to access, correct, or delete the personal information we hold about you by emailing hello@aviationsoul.com. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor valid requests.

Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Children

Our website is not intended for children under 16, and we do not knowingly collect their personal information.

Third-Party Links

Our site may link to third-party websites. Their privacy practices are their own, and we encourage you to review their policies.

Changes

We may update this policy as our practices or the law change. The effective date above reflects the latest revision.

Contact

Questions or requests: hello@aviationsoul.com.